Hostel Office Software for Reservation Management in Backpacker Hostels
HostelOffice Software, used by hostels worldwide
It is normal to have new user revenue increased by at least 25% as a result of using our hostel software?
HostelOffice enables so many additional bookings for hostels and increased profit per booking that many users of our software open an additional hostel within a year of using our software. If you are not using our software then you are encouraging others to open hostels in your city.
Syncs with all major agents
Very Intelligent Hostel Room Management Software
Dorm Project is the name of the Hostel Front Office software with over 15 years proven market operation. Two Way fully automated hostel software - Hostel to Agent and Agent to Hostel - with no staff intervention required. The Only hostel software solution available on Linux, Apple Mac, Windows or any combination that gains you the highest percentage of commission free direct bookings. The only hostel software that comes standard with remote access and continues to function when internet connection is lost. Synchronises with HI Hostels, Hostelworld, Hostelbookers, HostelsClub, Booking.com and many more hostel agents.
Start on the Right PathLowering your price to beat your competition will result in all hostels gaining less income per booking. Our software has functions that enables other ways to gain more bookings and more income per booking. |
We make your business more enjoyable.Our software will reduce the days it takes to accummulate cash to cover all your costs and we will concurrently increase the profit you gain from each profit day. Your workload will be greatly reduced. |
More Room TypesWithout our software you are turning away people that want to book at your hostel. EG. You offer a Twin Room when people seek to book a Triple Bed Room. Our software will enable you to list one room as multiple room types so you do not lose bookings. |
User Friendly
Graphic User Interface.
Drag n Drop bookings.
YouTube hosted training films
Load on Management laptops
Automatic Reports via email
Frees up your time
Available for Windows, Mac or Linux
Separate Managers Backoffice
No onsite server required
Cloud hosted but with dataset on each computer
Set-up is quick and we can have you up and running within a day
Safe and Secure
Mirrored data for disaster recovery.
Not Web Based so is accessible without internet.
Audit trail for every single edit.
More direct bookings than any other PMS so you are not heavily reliant on agents.
Website Booking Engine
iCloud Vs LAN based Hostel Software
Booking Engine
Our booking engine for your website is tailorable by you so you can change the text and include photos. One room can be sold under multiple categories and one booking removes all the tied categories. This enables you to gain more revenue per room. Our Booking Engine will intelligently place early dorm bookings in to the same room, and if you want, last minute bookings can be sent to different rooms to enable 100% automated occupancy.
Quick Check in with Key deposit
Bookings can be entered at reception with as little or as much compulsory detail as you require. With a right mouse click you can send confirmation emails to guests that include anything you want like films showing how to get to your hostel with interactive maps.
Detailed Check In
The more details you associate with a booking at reception then short term efficiency will be achieved and more accurate data will facilitate long term efficiency.
Search Bookings
Not only can you find a booking by reservation name or number or date and room type, but also by words used in the notes for every booking.
Group various bookings together
Optimise rooms booked to gain the highest possible occupancy whilst minimising guest room changes and keeping laundry and cleaning costs to a minimum.
Weekly prices
Some hostels encourage long term guests by giving them a discount. You can set any amount of days to apply the discount to.
Adjust your hostel rooms
You have total control over setting up rooms so you can change the initial setup as it suits you. You can pre program seasonal setups to forward sell rooms today that will exist in the future.
How Much Does it Cost?
Our Software is better than free of charge. If you do not believe this then download the PDF User Stories on the last page of this website to read why and how. Our software always increases revenue so that our yearly fee of US$130 a month will be more than paid for by the extra income our software generates within the first month. So ask for a one month free trial and this software will generate the extra money you need to make the initial payment 3 month payment. There is a one-time US$250 setup fee.
I am thinking that it will be very complicated to setup?
Nothing can be more simple to setup. You choose the day you want to start. When you download the software you will see all your Hostelworld and HostelBookers bookings already in the software. There is no extra computer hardware needed other than the standard reception computer you now have. No Servers are required.
Why do I need to start now. Why not wait 6 months or a year to start using the software?
Once you are a user of our software we will inform you of tips and settings that will give you an advantage over hostels you compete with. The sooner you start before your competition and put these tips and settings to use then the more difficult it will be for your competition to catch up with you and get as many bookings as your hostel.
What does the software do?
The software is like another employee for you. The software manages all prices and allocations you give to agents. The software also accepts and places the bookings in to the reception component so staff can see all bookings automatically. Then there is the integrated booking engine for your website - - -
If the software is so simple to use then how does it generate more bookings for hostels?
The answer has a lot to do with momentum of bookings, the perception of a hostels popularity, ensuring people get offered the room/bed type the most desire, facilitating higher agent ratings, the professional online look of the hostel and the feeling of security generated, 100% allocation in low periods and reduced allocations in peak periods, zero release time, additional agent integrations, dealing with guests as people and not as numbers, and gaining higher revenue from 80% occupancy than your competitors gain from 100% occupancy. etc
Why should I use your software instead of some other idea?
Because we provide you a complete throughput solution and not sub optimising software that causes costs in other areas of your hostel, It is user friendly, gives you freedom to manage your hostel remotely, is very reliable, it gives you more control of your business, it is fun to use, with the extra income our software will generate you can buy the things you have always wanted.
Why have hostels decided on a PMS that is not this software?
Hostels have made decisions on what system to use to manage their hostel without knowing that this software existed. This is because for the first 12 years the software was only known to Swiss based hostels. Only since 2012 has there become more users outside of Switzerland.
Free Frequent Upgrades
Our programmers are also software owners so you have extra security knowing they will not depart the business leaving us short of programming skills. These programmers work full time adding features and functions to the software that you receive in seamless and frequent upgrades.
Additional Agent
Happier Guests
The intergrated website booking engine enables you to confidently inform all phone enquiries that they will see 100% accurate availability and prices on your hostel website. Guests are happier because they gain a confirmed booking secured by their processing fee. The booking engine shows room photos, any text you want, sells one room as multiple rooms without the risk of double bookings, and you can list tours, breakfast, events, concerts in an extra section of the booking engine. The engine charges the guest 1.5 euros per booking so that they gain a secure booking and you gain their credit card details to debit in the event of a No-Show. The guest pays 100% of the room price on arrival. Don't bother thinking that guests want to avoid fees as they don't. Guests want proof and cofirmation and Hostelworld has built a successful business based on this fact. If you think guests want to avoid fees then you can inform them to email, walkin or call you to make a booking.
Do Not Pay 12 Months Up Front
Our first two invoices are for 3 months duration each and thereafter invoices are every 6 months. We will provide you at least one month free as a trial if you ask and you adhere to the conditions applicable for a free trial. We do not lock you in because we are confident the solution will keep you happy and wanting to continue.
If you are using a web based software then you are leaking $5,000 a year per 100 beds based on the 2.5% fee charged and also missing out on increased bookings with increased profit per booking.
We will stop the leakage of lost bookings, then gain you more bookings, and higher profit margin per booking, with lower costs per booking, and less work to run your hostel. Many owners will see how they can and should open an additional hostel once they realise the full power of our software. Financial independence is also achieved by buying and filliing apartments via the use of this software.
Better than free of charge
- Compensate us US$130 a month
- Setup Fee: US$250. Includes frequent startup support.
- 7 days a week support. So ask us when the agents are closed.
- You get two free concurrent users licenses to use on as many computers as you like
- High and low prices listed at the same time for the same room so you can accept money from people that want to pay more.
Our Software is like Apple Macintosh - no crashing of software. We don't give you constant headaches with crashes.
No onsite server required,
No network software required,
No late night dramas,
No manual intervention required.
Service Level Agreement?
Our Track record is the best guarantor of our software continuing to work. Join our FaceBook User Group to read what existing users think about our software. You will then hear from the best authority how we synchronise every minute every hour every day of the year without any hassle to you or your staff.
Around the Clock 24x7 Support
Agents dont provide the 7 days a week support we do provide our users, so we also fill this gap for you. When agents are closed then ask us. There is no extra fee for support as it is included in the base monthly fee. If you feel you need around the clock 24/7 worldwide on call support then it is available to be contracted. But as of 2013 not one hostel has seen a need to pay for extra support. Our disaster recovery is instant and faster than if you had to rely on in-house it specialists to restore your LAN network and LAN hardware.
Backup and Data Security
We provide the Cloud Data Storage to synchronise the software on your computers. This provides far superior security and reliability of your data than relying on your own server or PC's. We have your data secured in two countries with mirrorred data being exchanged between each server farm.
Synchronisation Frequency
Because our software synchronises with all agents every minute of every day without you noticing any CPU or Bandwidth constrainsts. This means that you have the most secure and reliable software available.
Our Cloud
We use the most advanced Cloud data management technique. If you use software that uses legacy synchronisation then they will only synchronise data a set times each day and not allow you to provide online 100% allocation. With these legacy old style systems you will have arrivals at your hostel before you are informed of their booking.
If you have any questions please contact us and we will get back to you as soon as possible
SKYPE: dean.hostel.office
hostelsoftware@gmail.com
TEL +61 428 800 810
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Tips to assist you set up your hostel
Hostel Flyer Exchange
Centralised distribution of your Hostel Flyers to the hostels you choose Flyer Exchange
Automated postcards
Improve your relationship with other hostel owners and managers. Create a real postcard online that is posted direct for US$1.5 per card and postage Make Your Own Postcards Store addresses, birthdays etc Include photos and never forget your most valued regular guests and staff.
RFID Door Locks and Lockers
Supplied by Hafele RFID Door Locks and Lockers
Top 10 Mobile Phone Bookings for your hostel
Top 10 in the City 1 year free for users of our software if you purchase 6 months from them
Hostelz.com
Hostelz.com Aggregating all your online prices and allocation
Front Door phone with remote openingDecrease staff costs by having your door bell call your mobile phone. Then you can push 5 on your mobile to remotely let in the guest. |
New Hostel WebsiteAlthough it is not our core business. We can provide you with a very trendy upto date website for your hostels that includes Twitter, Facebook, You Tube, Flickr, Google Maps etc. See some of the styles we have created Funky Hostel , Mosquito Hostel, Underground Backpackers, Malibu Apartments and Globetrotters International |
Credit Card Payments OnlineOnline Credit Card payments for hostels can be done via the following providers: http://www.securetrading.com/ http://www.dibspayment.com/ |
Just a few users listed here. Have a look at their websites to see the awards they have won and how they include the website booking engine that comes with our software.
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Venice Beach Cotel in California
An example of managing a hostel from a distance and gaining the best numbers to gain the highest sell price.
Venice Beach Cotel managed by Kerry Katey during 2011 and 2012 located 5000 miles from the hostel.
READ MORE....................................................................................
The Bulldog Hotel in Amsterdam.
An example of gaining more direct bookings.
Bulldog hotel in Amsterdam is one of the iconic hotels that contributes to the character of Amsterdam since 1975. The company is now multinational and multifacted with many different products like a seed bank, energy drink, clothing and other products.
READ MORE....................................................................................
Travel Joy Hostel London.
An example of facilitating the opening of a second hostel.
Travel Joy Hostels are run staunchly by an owner not willing to give over control to software just because of promises. The actual bottom line improvements were used by this owner to open a second hostel.
READ MORE....................................................................................
Sleep-In-Heaven hostel Copenhagen
An example of winning against new strong competition
A brilliant example of doomsday for long established non corporate hostels. Mid 2011 Generator opens new hostel in great location in Copenhagen that has over 650 beds! Dumps prices and offers everything it can think of for free.
READ MORE....................................................................................
Comrie Croft Hostel in Scotland
An example of a Hostelling International rural hostel
Comrie Croft is a farm-based hostel in the Scottish countryside. A member of Hostelling INternational providing accommodation to campers, weddings, families, school groups, flash-packers and backpackers that want to go on isolated walks.
READ MORE....................................................................................
Absoloot Value Hostel in New Zealand
An example of a new hostel winning against established chain hostels
Chain hostels seek to saturate the market by giving allocation to every agent possible and use their scale to gain preferntial listing on those agents. Smaller hostels follow the strategy and as a result can not compete because they ignore their competitive advantages..
READ MORE....................................................................................